The business landscape has changed so much since the adoption of the Internet. Web based businesses are no longer limited by old fashioned issues such as parking problems, and store hours. These mundane issues have been all but replaced with issues like providing providing excellent customer service for those in different time zones. Fortunately, call centers and answering services have evolved too and can help the web based business with many modern challenges.
South Coast Answering Service, along with our sister company, Central Communications Call Center, offer a selection of services that are ideal for the web based business owner. These services include, order taking, appointment setting, reservations, emergency service dispatch, and more.
First we offer a toll free number for your home page. This number is answered twenty four hours per day, seven days a week, by live agents who will follow your instructions for handling all sorts of calls.
We currently support many web based businesses of all types. We support e-commerce sites. When clients call we answer questions about products, or help complete a product order. We support web based plumbers, and flood restoration companies. When customers call, we can determine the nature of the emergency and dispatch the correct personnel.
If you have a web based business, please give us a call. We would be happy to give you a free 30 day trial*so we can see if our services will make your business more successful, and profitable. We would sure love to try.
*Up to 250 credit toward base fee, usage, and programming.
