Business has changed so rapidly since the adoption of the Internet. Web Based businesses are not limited by old fashioned issues such as parking problems, or store hours.
These mundane issues have been all but replaced with issues like providing customer service around the clock for customers in different time zones. Fortunately call center and answering services like ours have evolved as well.
South Coast Answering Service, along with our sister company, Central Communications Call Center, offer a selection of services that are ideal for the web based business owner. These services include, order taking, appointment setting, reservations, emergency service dispatch, and more.
First we offer a toll free number for your home page. This number is answered twenty four hours per day, seven days a week, by live agents who will follow your instructions for handling all sorts of calls.
We currently support many web based businesses of all types. We support e-commerce sites. When clients call we answer questions about products, or help complete a product order. We support web based plumbers, and flood restoration companies. When customers call, we can determine the nature of the emergency and dispatch the correct personnel.
If you are a web based business, we would love to speak with you about providing your customer service solutions. Be sure to ask us about our free 30 day trial.
South Coast Answering Service
(800) 597-6160
